求翻译：我们希望你们能在索赔的金额上给予降低,因为我们将会提供免费的配件和积极的态度来弥补损失.我们已经有了非常大的损失发生从而失去信心,希望你们能够体谅!是什么意思？

Can you reduce the amount of the claim, we will provide free parts and a positive attitude to compensate for the loss that we have a very large loss occurs in order to lose confidence, I hope you can forgive me!

We hope that you will be able to claim to reduce the amount, because we will be providing free accessories and positive attitude to make up for the losses we have a very large and thus lose their confidence loss, and hope that you will be able to understand!

We will hope you can give in the claim amount reduce, because we will be able to provide the free fitting and the positive manner make up the loss. Thus we already had the extremely big loss to occur lose the confidence, hoped you could forgive!

We hope that you can reduce the amount of the claim, because we will be offering free accessories, and a positive attitude to make up for the loss of. we already have a very great loss to lose confidence, and I hope you can understand!