求翻译：对客户投诉情况进行了解，协同质管处及相关部门对事故原因进行调查分析，必要时可派出工程师进行实地考察是什么意思？

Understanding of customer complaints, collaborative quality management Department and relevant departments to investigate the cause of the accident analysis, if necessary, dispatch engineer site visits

A better understanding of customer complaints, quality management and other relevant departments together with an investigation of the cause of the accident analysis and, if necessary, may be sent engineers undertake field visits

Carries on the understanding to the customer suit situation, cooperates the homogeneity tube place and the correlation department carries on the diagnosis to the accident cause factor, when the necessity may send out engineer to carry in-the-spot investigation

Understanding of customer complaints, collaborative quality management Department and relevant departments to investigate the cause of the accident analysis, if necessary, dispatch engineer site visits

Understand the situation of customer complaints, quality control, coordination and related departments at the cause of the accident investigation and analysis, if necessary, sent engineers to conduct field visits