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关注:1 2013-05-23 12:21

求翻译:某商场在午间休息时,刚开始服务员总是问顾客:“先生,需要茶吗?”或者是:先生,需要饮料吗?”其销售额不是很好。后来,经理要求服务员换一种问法,“先生,你需要茶,还是饮料?”结果其销售额大增。原因在于,第一种问法容易得到否定回答,而后一种是选择式,大多数情况下,顾客会选一种。是什么意思?

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某商场在午间休息时,刚开始服务员总是问顾客:“先生,需要茶吗?”或者是:先生,需要饮料吗?”其销售额不是很好。后来,经理要求服务员换一种问法,“先生,你需要茶,还是饮料?”结果其销售额大增。原因在于,第一种问法容易得到否定回答,而后一种是选择式,大多数情况下,顾客会选一种。
问题补充:

  • 匿名
2013-05-23 12:21:38
A shopping mall in the lunch break, the beginning of the waiter was always asking customers: "Sir, need tea it?" Or: Sir, you need to drink? "Sales is not very good. Later, the manager asked the waiter to another question is asked , "Sir, you need tea, or drink?" The results greatly increased its sa
  • 匿名
2013-05-23 12:23:18
A shopping center at lunch breaks at the beginning, when attendants always ask clients, "Sir, you need to tea? Or, the need to drink? It is not a good sales. Later, the manager asked a flight attendant for a question, "Sir, you need to drink tea, or ? " the sales results. This is because the first q
  • 匿名
2013-05-23 12:24:58
Some market when midday rest, just started the service person always to held responsible the customer: “Gentleman, needs the tea?”Or is: Gentleman, needs the drink?”Its sales volume is not very good.Afterwards, manager requested the service person to trade one kind to ask the law, “gentleman, you ne
  • 匿名
2013-05-23 12:26:38
When a shopping mall at the lunch break, beginning attendants always ask the customer: "Sir, would you like tea?" Or: Sir, do you need a drink? " Its sales are not very good. Later, the Manager asked the waiter to ask it another way, "Sir, you need tea is a beverage?" Results of its increase in sale
  • 匿名
2013-05-23 12:28:18
 
 
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