求翻译：BS管理层对于来自观众的投诉、建议和意见等信息非常重视，充分利用这些来自受众的反馈提升节目制作水平和提高经营效率。其次是为受众提供丰富多彩“互动服务”，拉近与受众的距离，提升媒体的形象。KBS开放节目制作和播出场所供受众参观，并提供全面详尽的解说服务。每年到KBS参观的观众人数都达到数十万。KBS通过与受众的现场互动服务，加深了受众对广播电视制作的理解，也塑造了良好的公众形象。是什么意思？

bs management information for complaints, suggestions and comments from the audience very seriously, and make full use of the feedback from the audience to enhance the level of programming and improve operational efficiency. Followed to provide a variety of interactive services for the audience to n

BS management from the audience for their complaints, suggestions and opinions very seriously, and full information about these from the audience with the feedback level of production and upgrading programs improve operational efficiency. It was followed by the audience with a colorful "Interactive

BS management information such as complaints, suggestions and comments from the audience very seriously, make full use of the feedback from the audience raise the level of programme production and improve operational efficiency. Second is to provide the audience with rich "interactive services" and