求翻译：客户服务是作为市场营销第五个因素的服务，从产品的整体概念中延伸出来，服务的对象及内容出现了新的变化。它不仅包括对现实顾客的服务，而且也包括对潜在顾客的服务；不仅要提高顾客的现实的（售后的）满意程度，还要提高预期的（售前的）满意程度。把服务作为第五个因素，进一步体现了市场营销的核心思想，即以消费者为中心。服务可以使企业创立个性，增加竞争优势，有效地增加企业的新销售和再销售的实现机率。是什么意思？

Customer service as the fifth element of the marketing services, extending from the overall product concept, object and content of the service to the emergence of new. It includes not only the reality of customer service, but also the service to potential customers; not only to enhance the customer'

Customer service is as a marketing, 5 of the factors of services, from product concept, the whole extended from the object, and the content a new change. It includes not only the reality of customer service, but also to potential customers in the service; not only to enhance the customer's reality (

The customer service is took the market marketing fifth factor the service, extends from the product overall concept, the service object and the content appeared the new change.Not only it including to realistic customer's service, moreover also includes to the potential customer's service; Not only

Customer service is the fifth factor of marketing services, coming out from the overall concept of the product, service and the new changes in the content of the object. It includes not only the realities of customer service, but also on potential customer service; not only to enhance the customer's

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