求翻译：竞争的加剧使得企业已经很难做到在产品上有效地区别于竞争对手，越来越多的企业把目光聚焦在服务上，市场形态也由卖方市场转向买方市场。随着服务营销的发展，客户关系管理越来越受到企业的重视。在大量吸收前人已有的研究成果的基础上，本文阐述了客户、客户关系管理、我国企业的客户关系管理策略三方面的内容。客户关系管理策略包括三方面:售前客户关系管理策略、售中客户关系管理策略、售后客户关系管理测略。试图为现代企业提供服务要点，从而使企业赢得竞争优势，提高企业经济效益。是什么意思？

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The competition aggravating caused the enterprise already very to be difficult to achieve distinguishes effectively on the product between the competitor, more and more many enterprises the vision focusing in the service, the market shape also change by the seller market the buyers' market.Along wit

Increased competition makes is hard to do on the product effectively differentiate it from competitors, looking more and more enterprises focused on the service, market form from seller's market to the buyer's market. With the development of service marketing, customer relationship management and En