求翻译：售前过程中的上门设计；销售过程中的咨询导购、送货到位；售后过程中进行安装调试、电话回访、指导使用、征询用户意见并及时反馈到生产开发部门，不断提高产品的设计。另外，根据用户的预约为用户提供上门维护、保养等服务。只要消费者拨通海尔服务热线,海尔星级服务人员将全年365天24小时上门提供设计、安装、免费清洗、维修的全程服务。同时通过在全国售后系统建立"一站到位、一票到底"的服务流程，树立起"我代表海尔集团、我就是海尔服务"的意识，实现"一次服务，用户全部产品受益"的服务目的。是什么意思？

正在翻译，请等待...

In the pre-sales process; site design in the sales process, and the lead ship in place; after-sales process to install and debug, telephone interviews, how to use, consult with user comments and feedback to the production and development sector, and continue to improve the design of the products. In

Pre-sale process-site design; consulting sales, delivery in the sales process in place; during installation, after sales telephone visit, guidance, consult the users and timely feedback to the production development, constantly improving product design. In addition, reservation of according to user