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  • 匿名
关注:1 2013-05-23 12:21

求翻译:对非投诉型顾客抱怨的处理,一是实施顾客满意度调查。顾客满意度调查就是通过调查将顾客对酒店餐饮产品和服务的意见搜集、汇总起来,以判断顾客的满意程度。通过顾客满意度分析,可以发现酒店存在的不足,寻得改进的机会。酒店可备不同表格、或设意见箱、或发评议卡让顾客填写,诉说他们的满意或不满。是什么意思?

待解决 悬赏分:1 - 离问题结束还有
对非投诉型顾客抱怨的处理,一是实施顾客满意度调查。顾客满意度调查就是通过调查将顾客对酒店餐饮产品和服务的意见搜集、汇总起来,以判断顾客的满意程度。通过顾客满意度分析,可以发现酒店存在的不足,寻得改进的机会。酒店可备不同表格、或设意见箱、或发评议卡让顾客填写,诉说他们的满意或不满。
问题补充:

  • 匿名
2013-05-23 12:21:38
Non-complaint customer complain handling, First Customer Satisfaction Survey. Through surveys, customer satisfaction surveys customer to collect the views of the hotel and catering products and services, aggregated to determine the degree of customer satisfaction. Customer satisfaction analysis, can
  • 匿名
2013-05-23 12:23:18
For non-complaint-handling customer complaints, and the other is the customer satisfaction survey. Customer satisfaction survey will be conducted by the customer of the hotel food and beverage products and services on the collection, Summary, and to determine customer satisfaction. Through Customer
  • 匿名
2013-05-23 12:24:58
Processing complained which to the non-suit customer, one implements the customer degree of satisfaction investigation.The customer degree of satisfaction investigation is through the investigation the customer to the hotel dining product and the service opinion collection, compiles, judges customer
  • 匿名
2013-05-23 12:26:38
For non-complaint-handling of customer complaints, is a customer satisfaction survey. Customer satisfaction survey through survey customer comments on the hotel food and beverage products and services to collect, summarize, to determine customer satisfaction. Through analysis of customer satisfactio
  • 匿名
2013-05-23 12:28:18
 
 
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