求翻译：最后还要做好记录,总结经验。对顾客的投诉应做好记录,包括投诉内容、客人姓名、投诉时间、处理结果等,以示重视,同时也是酒店处理问题的依据。管理人员可以对投诉进行统计、分类,分析原因,总结经验教训,防止类似的事情再次发生。同时,通过归纳总结处理对策,可以研究和改进处理抱怨的技巧,对一线员工进行有针对性的模拟训练,从而提高酒店的服务质量。是什么意思？

Finally, make a record lessons learned. Should be prepared to record customer complaints, including complaint, guest name, the complainant time to deal with the results, to show the great importance, but also the basis of hotel deal with the problem. Management of complaints statistics, classificati

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正在翻译，请等待...

Finally, to record, the lessons learned. Should record the customer complaints, including complaints, such as complaints, guest name, time, results of the work, to show attention to, but also the hotel basis for dealing with issues. Managers on the complaint statistics, classification, analysis of c

Finally also must complete the record, summarizes the experience.Should complete the record to customer's suit, including the suit content, the visitor name, the suit time, the processing result and so on, shows to take, simultaneously also is the hotel processing question basis.The administrative p