求翻译：对投诉型顾客抱怨的处理,一是设立顾客抱怨接待部门。酒店为了能获得第一手资料,更快地了解顾客的不满并及时地进行处理,应该设立专门的顾客抱怨受理中心,有专人负责,与顾客进行充分的沟通,认真倾听、了解投诉的事实和理由、提出解决的办法以求得顾客的谅解,从而消除顾客的不满情绪。是什么意思？

Handling complaints type customers complain, first, the establishment of customer complaints reception department. Hotel in order to obtain first hand information, understanding of customer dissatisfaction and promptly deal with the creation of specialized customer complaints Reception Center, a per

In the complaints handling customer complaints, and customer complaints is to set up a hospitality sector. The hotel in order to be able to get first-hand information, it's faster to learn about customer dissatisfaction and conducted in a timely manner, it should be set up a special center customer

To sues processing which the customer complained, one is sets up the customer to complain the reception department.In order to the hotel can obtain the first material, understood quickly the customer discontented and carries on processing promptly, should set up the special customer to complain acce

Handling of complaints-complaints, one is the establishment of complaints received-sector. Hotel in order to obtain first-hand information, customer dissatisfaction and faster to process in a timely manner, you should set up a special complaints reception center, person in charge, sufficient communi