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  • 匿名
关注:1 2013-05-23 12:21

求翻译:酒店是以提供服务为主要产品的企业,在其生产经营过程中,难免会因为某些原因而引起顾客的不满,进而不可避免地出现顾客投诉或批评,统称为顾客抱怨。因此,只有了解顾客抱怨产生的原因,及时采取措施消除顾客抱怨,才能提高顾客满意度,维护酒店声誉。是什么意思?

待解决 悬赏分:1 - 离问题结束还有
酒店是以提供服务为主要产品的企业,在其生产经营过程中,难免会因为某些原因而引起顾客的不满,进而不可避免地出现顾客投诉或批评,统称为顾客抱怨。因此,只有了解顾客抱怨产生的原因,及时采取措施消除顾客抱怨,才能提高顾客满意度,维护酒店声誉。
问题补充:

  • 匿名
2013-05-23 12:21:38
The hotel is to provide services for the main products of the enterprises in their production and management process, it is inevitable for some reason and cause customer dissatisfaction, and then inevitably the customer complaints or criticism, collectively referred to as customer complaints. Theref
  • 匿名
2013-05-23 12:23:18
The hotel is to provide service as a major product in the business, its production in the course of doing business, it is inevitable that it will for some reason, customer dissatisfaction, thus inevitably customer complaints or criticisms, known collectively as customer complaints. Therefore, it is
  • 匿名
2013-05-23 12:24:58
The hotel is take provides the service as the main product enterprise, in its production management process, can cause customer's disaffection unavoidably because of certain reasons, then appears the customer to sue or the criticism inevitably, is called complained for the customer.Therefore, only t
  • 匿名
2013-05-23 12:26:38
Hotel is to provide a service for the main products of the enterprise, in the course of business will inevitably cause customer dissatisfaction because of some reason, customer complaints or criticism which inevitably appear, collectively referred to as customer complaints. Therefore, only understan
  • 匿名
2013-05-23 12:28:18
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