求翻译：随着各式各样酒店的纷纷冒出，如何在酒店业中占据一席之地，采取个性化服务策略成为酒店管理者最先选择的方法。不同的个性化服务项目体现出不同酒店的个性化服务创新。本文以金鹰珠江壹号国际酒店为例，探讨金鹰酒店在实施个性化服务过程中所遇到的诸多问题，如缺乏战略、理解有偏差、信息不全面、沟通不良，等等，并在此基础上提出了相应的有效解决方案。是什么意思？

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