求翻译：电话客服的优良服务对培育客户的忠诚度和满意度能够产生巨大的影响。电话客服人员应注重提高自己在与客户电话沟通中的语言艺术，在正确应对被动式电话客服和主动式电话客服的过程中，注重语速、语气、语调、音量、吐字、停顿等沟通技巧，创建良好沟通氛围，做好电话客服的工作，赢得客户满意，增强企业形象。是什么意思？

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Telephone customer service training for the excellent service of the customer loyalty and satisfaction to be able to have a huge impact. Telephone Customer Service should focus on improving their own with the customer telephone communication, the language arts, and in the correct response to passive

The telephone guest takes the excellent service to cultivates the customer the loyalty and the degree of satisfaction can have the huge influence.The telephone guest takes the personnel to be supposed to pay great attention to enhances oneself in with customer telephone communication in language art

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