求翻译：人寿保险经过近几十年的迅猛发展，其管理中存在的问题逐渐显露，行业信誉度降低，客户流失严重。随着中国加入WTO,中外保险企业同台竞技，使得人寿保险行业的市场竞争更加激，这也给客户带来了更多产品和服务的选择机会。本文主要通过对客户关系管理等相关理论的研究与实践相结合，从全方位服务的立场去认识客户，而不是从传统的商业角度来考虑。结合中国人寿徐州分公司在客户关系管理的具体实施中显露出的问题和自身不足，运用客户关系管理、服务营销等相关理论知识，提出一些改进方案，以提升公司在徐州的客户满意度和市场竞争力。是什么意思？

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The life insurance passes through the near several dozens year swift and violent development, in its management exists the question revealed gradually, profession creditworthiness reduces, the customer outflow is serious.Joins WTO along with China, the Chinese and foreign insurance enterprise with

Life insurance after the rapid development in recent decades, the management of problems unfolding in, reduce the credibility of industry, customer loss seriously. With China's accession to the WTO, Chinese and foreign insurance companies the same stage, make the competition more exciting in the lif