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2013-05-23 12:21
求翻译:Customer loyalty is one major driver of success in e-commerce (Reichheld & Schefter, 2000). Loyal customers often will, over time, bring in substantial revenues and demand less time and attention from the firms they patronize. Many customers are inclined to forgive customer-service mishaps, display decreasing sensitivi是什么意思? 待解决
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Customer loyalty is one major driver of success in e-commerce (Reichheld & Schefter, 2000). Loyal customers often will, over time, bring in substantial revenues and demand less time and attention from the firms they patronize. Many customers are inclined to forgive customer-service mishaps, display decreasing sensitivi
问题补充: |
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