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关注：1
2013-05-23 12:21
求翻译：首先向客户致歉，诚恳的承认自己的过失，向客户解释延迟的原因，必须是真实的，要有诚恳的态度，然后立即着手向客户提供解决方案是什么意思？ 待解决
 悬赏分：1
- 离问题结束还有
首先向客户致歉，诚恳的承认自己的过失，向客户解释延迟的原因，必须是真实的，要有诚恳的态度，然后立即着手向客户提供解决方案
问题补充： |
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2013-05-23 12:21:38
正在翻译，请等待...
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2013-05-23 12:23:18
正在翻译，请等待...
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2013-05-23 12:24:58
First makes an apology to the customer, sincere acknowledged own error, to the customer explained retards the reason, must be real, must have the sincere manner, then begins to the customer to provide the solution immediately
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2013-05-23 12:26:38
First of all apologize to the customers, sincerely admit their fault, to explain the reasons for the delay, must be true, must have a sincere attitude, and to proceed immediately to the customer with solutions
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2013-05-23 12:28:18
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