求翻译：letters, summaries of responses to clients, news, customer information, competitor intelligence, and knowledge derived from work processes. A wide range of technolog- ies are being used to implement KM systems: e-mail; databases and data warehouses; group support systems; browsers and search engines; intranets and inte是什么意思？

待解决 悬赏分：1 - 离问题结束还有