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关注：1
2013-05-23 12:21
求翻译：把顾客感知金融服务质量划分为有形性、可靠性、响应性、确定性和移情性五个维度。是什么意思？ 待解决
 悬赏分：1
- 离问题结束还有
把顾客感知金融服务质量划分为有形性、可靠性、响应性、确定性和移情性五个维度。
问题补充： |
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2013-05-23 12:21:38
The customer perceived service quality into tangible financial, reliability, responsiveness, and empathy of the five dimensions of uncertainty.
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2013-05-23 12:23:18
正在翻译，请等待...
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2013-05-23 12:24:58
Divides the customer sensation finance grade of service into visible, the reliability, responsiveness, determinism and moves the disposition five dimensions.
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2013-05-23 12:26:38
Divided into tangible financial services customers ' perception of quality, reliability, responsiveness, certainty and empathy of five dimensions.
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2013-05-23 12:28:18
Divided into tangible financial services customers ' perception of quality, reliability, responsiveness, certainty and empathy of five dimensions.
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