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关注：1
2013-05-23 12:21
求翻译：在1985年提出了“服务质量概念性模式”（ P.Z.B模式）将服务质量分为十项构面是什么意思？ 待解决
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- 离问题结束还有
在1985年提出了“服务质量概念性模式”（ P.Z.B模式）将服务质量分为十项构面
问题补充： |
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2013-05-23 12:21:38
In 1985 proposed the "service quality conceptual model" (PZB model) will be divided into ten dimensions of service quality
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2013-05-23 12:23:18
In 1985 the concept of "quality" mode (P Z . . B mode) will be divided into 10 quality-oriented framework for a
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2013-05-23 12:24:58
Will propose in 1985 “the grade of service conceptive pattern” (the P.Z.B pattern) the grade of service will divide into ten construction surface
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2013-05-23 12:26:38
In 1985 the "conceptual model of service quality" (P.Z.B mode) the quality of services is divided into ten dimensions
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2013-05-23 12:28:18
In 1985 the "conceptual model of service quality" (P.Z.B mode) the quality of services is divided into ten dimensions
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