求翻译：零售企业对客户关系管理不够重视由于业务繁忙，我国大多数零售企业的经营管理人员没有系统提高自身素质的机会和时间，导致对客户关系管理的理解存在差距，在现实上作中没有发挥客户关系管理的真正作用。有的零售企业虽然意识到客户的重要性，但其客户服务上作却仍停留在本能的、低级的阶段，如将客户关系管理仅仅定义在商品的售后服务上。不全面的客户关系管理既不可能为客户创造最大化的价值，也无法使零售企业利用客户关系管理形成自己的竟争力是什么意思？

Retail enterprises not pay enough attention to the customer relationship management business is busy, the majority of our retail business management personnel, there is no system to improve their own quality of opportunity and time, leading to the understanding of the customer relationship managemen

Retail business to customer relationship management is not enough attention to the busy schedule, most of our retail business management staff does not have the system improve their own quality and time, which led to customer relationship management, there is a gap in understanding the reality, not

The retail sales enterprise to the customer relations management insufficiently takes because the service is busy, Our country Majority Retail sales Enterprise's management and operation personnel does not have the system to improve own quality the opportunity and the time, causes to the customer re

Retail enterprise customer relationship management paid enough attention because business is busy, the majority of our retail business managers a chance to systems to improve their own qualities and time, resulting in the customer relationship management understanding gap, in reality did not play th

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