求翻译：为什么你们扣了款却不发货，对此我非常的不理解。我想既然你们不发货至少应该把钱对给我吧。但是仅仅是这样简单的要求你们却一再的拖延！当我向你们说明情况的时候，你们却说你们没有扣款，我非常的愤怒！你们有没有扣款，你们的系统里没有记录吗，为什么一定要我提供证明呢，对此我仍然不能理解。现在我把我的银行账单寄给你们，你们应该没有借口了吧，现在我不仅要你们退款 更要你们赔偿！为你们的失误给我带来的不便提供赔偿！我的信用卡卡号是：4392257303844843.就是你们扣款的那个卡号！不希望再听到你们有任何借口！快点解决问题！是什么意思？

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Why don't you just tie the ship, but not for this I am very understanding. I would like to since you do not ship it should at least give the money to me. But it is just such a simple request but you have a longer delay! When I explained to you, but you said that you don't have charge-back, I was ver

Why buckle has not shipped, I do not understand this. I think since you are not shipped should at least give me money. But just such a simple requirement you have repeatedly delayed! When I have to explain the situation to you when you said you have no deduction, I am very angry! Do you have any ded