求翻译：非常不幸的告诉你，我刚刚和仓库经理专门去仓库检查了所有被退回来的包裹，并没有发现你的货物，并且你没有提供跟踪号，我们和邮政都无法查询到这个包裹的去向。按照我们公司的规定，必须要接受到退回来的包裹，才可以给客人退款，我只是公司的一个微不足道的小职员，如果我擅自主张，老板会杀了我的，你可以友好地理解我的为难之处吗？是什么意思？

Very unfortunate to tell you, I just go to specialized and warehouse manager warehouse to check all of the parcel to be returned, and did not find you the goods, and you do not provide a tracking number, and postal services can not query the package whereabouts. In accordance with the provisions of

It is very unfortunate, I tell you specifically which has just been and warehouse manager went to the warehouse the check of the package all the way, and you have not found the goods, and you do not provide tracking numbers and the post office, and we are unable to query the whereabouts of the packa

Extremely unfortunate told you, me just specially goes to the warehouse with warehouse manager to inspect has possessed the package which drew back, has not discovered your cargo, and you have not provided the track number, we and the

Very unfortunate to tell you, I've just specifically to warehouse and warehouse manager checks all the parcel was returned, and did not find your goods, and you do not provide a tracking number, we and the post office are unable to query to the fate of this package. According to our company policy,