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关注：1
2013-05-23 12:21
求翻译：了解和掌握用户服务需求信息，确定售后服务内容、方式、范围，及时反馈用户抱怨与投诉，必要时制定处理办法。是什么意思？ 待解决
 悬赏分：1
- 离问题结束还有
了解和掌握用户服务需求信息，确定售后服务内容、方式、范围，及时反馈用户抱怨与投诉，必要时制定处理办法。
问题补充： |
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2013-05-23 12:21:38
Understand and master the user demand for services, to determine the service content, methods, scope, and timely feedback to user complaints and complaints, if necessary, to develop the approach.
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2013-05-23 12:23:18
Knowing and understanding user services needs information to determine what after-sales service, and timely feedback, users are complaining about the complaints and, if necessary, approach.
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2013-05-23 12:24:58
The understanding and the grasping user service demand information, determined the post-sale service content, the way, the scope, feed back the user complaint and the suit promptly, when the necessity formulates the processing means.
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2013-05-23 12:26:38
Understand and grasp the user service needs information, and determining the content of after-sales service, modalities, scope, feedback user complaints and complaints in a timely manner and, if necessary, develop approaches.
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2013-05-23 12:28:18
正在翻译，请等待...
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