求翻译：我想事情的发生总是会有一些原因，如果双方在做事时能-心平气和地沟通，我们就能尽力避免矛盾冲突-。事实上，我们并没有做到相互之间的正常沟通，这才使得我们双方的言行有所欠缺，从而导致这类事件的发生。现在问题出现了，我想解决是关键，首先，我们应该心平气和地交流沟通，其次，最重要的是解决双方的矛盾冲突。是什么意思？

I would like that happening there will always be some reason why, if the two sides can do things - calmly and communication, we can try to avoid conflicts -. In fact, we did not do the normal communication between, and this makes us both the words and deeds fall short, resulting in the occurrence of

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