求翻译：人 们对顾客价值的认知，是在对质量的批评中逐步完善起来的。随着服务管理的发展，有些学者开始对传统的、广为接受的质量概念提出了怀疑和批评，认为“在传统 的质量模型中，没有明确地将顾客感知价格或成本纳入考虑”（ Annika Ravald and Christian Gronroos,1996），因此可能会产生质量内涵上的偏差；是什么意思？

Awareness of customer value, is in the criticism of the quality gradually perfected. With the development of service management, some scholars began the traditional, widely accepted concept of quality raised doubts and criticisms that the traditional quality model, there is no clear customer percept

People for the customer value is the awareness that the quality of the step-by-step improvement in criticism. Along with the developments in the management of some scholars, the start of the traditional and widely accepted in the concept of quality questioning and criticism, that "in the traditional

The people to the customer value cognition, are in the criticism consummate gradually to the quality.Along with the service management development, some scholars started the quality concept which to the tradition, accepted widely to propose the suspicion and the criticism, thought “in the traditiona

Someone's perception of customer value, is gradually improving in the criticism of the quality of. With the development of service management, some scholars began to traditional, widely accepted concepts of quality have raised doubts and criticism that "traditional quality model, did not explicitly

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