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关注：1
2013-05-23 12:21
求翻译：对服务质量的考核，分为顾客满意度、顾客投诉率、顾客投诉处理率及服务质量检查情况四部分进行考核；是什么意思？ 待解决
 悬赏分：1
- 离问题结束还有
对服务质量的考核，分为顾客满意度、顾客投诉率、顾客投诉处理率及服务质量检查情况四部分进行考核；
问题补充： |
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2013-05-23 12:21:38
Assessment of the quality of service is divided into the rate of customer satisfaction, customer complaints, customer complaints handling rate and service quality inspection of the four-part examination;
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2013-05-23 12:23:18
正在翻译，请等待...
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2013-05-23 12:24:58
To the grade of service inspection, divides into the customer degree of satisfaction, the customer sues rate, the customer sues the processing ratio and the grade of service inspection situation four parts carries on the inspection;
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2013-05-23 12:26:38
正在翻译，请等待...
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2013-05-23 12:28:18
正在翻译，请等待...
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