求翻译：瑞典学者Gronroos(1982)首先提出了顾客感知服务质量(Customer perceived service quality)的概念，顾客感知服务质量被定义为顾客对服务的期望与实际服务绩效之间的比较。是什么意思？

Swedish scholars gronroos (1982) first proposed the concept of customer perceived service quality (customer perceived service quality), customer perceived service quality is defined as a comparison between customers' service expectations and actual service performance.

Swedish scholars Gronroos (1982) first proposed the CUSTOMER perceived quality of service (Customer perceived service quality) and the customer perception of the quality concept is defined as customer service expectations and the actual service performance comparisons.

Sweden scholar Gronroos(1982) first proposed customer sensation grade of service (Customer perceived service quality) the concept, the customer sensation grade of service is defined to the expectation which serves and actual serves between the achievements comparison for the customer.

Sweden scholar Gronroos (1982) first introduced the customer perceived service quality (Customer perceived service quality) the concept of customer perceived service quality is defined as customer expectations for service and performance comparisons between actual service.

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